SHIPPING: Domestic orders are shipped via USPS Priority Mail (2-3 day) and rates are determined by live USPS rate calculations determined by weight & location. Signature verification is also required and part of the handling fees paid.

Overnight shipment is also available within the US via Federal Express if desired.

International orders are shipped via USPS Global Priority Mail (3-5 day) and rates are determined by live USPS rate calculations determined by weight & location.

CARE OF YOUR PRODUCTS: Items should be treated as pieces of jewelry. Please handle them as you would any item that is made of crystal, glass, and fine gem stones. They can be easily broken if not covered and protected from banging or rubbing against walls of tackrooms, trailers, etc.  When cared for properly they sparkle for years! To clean your item use a soft toothbrush or canned air. Dusty arenas will weaken the stones, be sure to treat your items well. We can not be responsible for mishandling of these finely crafted items!

NO REFUNDS OR EXCHANGES ON CUSTOM ORDERS!

RETURNS: Our products are warranted for workmanship, when properly cared  for up to one year from purchase date and can be returned for repair. After one year there will be a charge for repairs. PLEASE be sure to accurately measure your current product for size prior to ordering as items ordered in the incorrect size are NOT eligible for refunds or exchanges.  If you are not certain of the size or how to measure please call us we are happy to help. In certain cases new, unused items that were ordered incorrectly may be eligible for credit toward new product.  Products that are returned for repairs in an uncleanly, unkempt  condition are subject to additional charges.

TO RETURN :
Send a note describing the issue via mail (postal or email) or via a phone call. Mail the products in question directly to:

EqueSport, 114 Creek Road, Mount Laurel, NJ 08054